what is the difference between customer-facing processes and business-facing processes?

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The best example I have seen is the difference between sales reps and marketing reps. A sales rep is more likely to focus on what the customer is saying to him or her, so he or she is more likely to keep that up and be more proactive in the sales and marketing process. On the other hand, a marketing rep is more likely to focus on what the customer is doing, so he or she is more likely to respond faster and less on top of it.

The best example I have seen is the difference between sales reps and marketing reps. A sales rep is more likely to focus on what the customer is saying to him or her, so he or she is more likely to keep that up and be more proactive in the sales and marketing process. On the other hand, a marketing rep is more likely to focus on what the customer is doing, so he or she is more likely to respond faster and less on top of it.Marketing reps are more likely to take the time to think about what the customer is doing, so they are more likely to be proactive. Sales reps, on the other hand, are more likely to think about what the customer is telling them and then respond to it. There’s a bit of a grey area here.

The best example I have seen is the difference between sales reps and marketing reps. A sales rep is more likely to focus on what the customer is saying to him or her, so he or she is more likely to keep that up and be more proactive in the sales and marketing process. On the other hand, a marketing rep is more likely to focus on what the customer is doing, so he or she is more likely to respond faster and less on top of it.Marketing reps are more likely to take the time to think about what the customer is doing, so they are more likely to be proactive. Sales reps, on the other hand, are more likely to think about what the customer is telling them and then respond to it. There’s a bit of a grey area here.The problem is that marketing reps are often sales rep too, because they are often the ones who don’t really think about the customers. Marketing reps are more likely to be proactive because they realize that their customer is doing the same thing they are, so they are more likely to be proactive. Sales reps, on the other hand, are more likely to think about the customer they are selling to.

The best example I have seen is the difference between sales reps and marketing reps. A sales rep is more likely to focus on what the customer is saying to him or her, so he or she is more likely to keep that up and be more proactive in the sales and marketing process. On the other hand, a marketing rep is more likely to focus on what the customer is doing, so he or she is more likely to respond faster and less on top of it.Marketing reps are more likely to take the time to think about what the customer is doing, so they are more likely to be proactive. Sales reps, on the other hand, are more likely to think about what the customer is telling them and then respond to it. There’s a bit of a grey area here.The problem is that marketing reps are often sales rep too, because they are often the ones who don’t really think about the customers. Marketing reps are more likely to be proactive because they realize that their customer is doing the same thing they are, so they are more likely to be proactive. Sales reps, on the other hand, are more likely to think about the customer they are selling to.Marketing reps generally don’t respond to customers, so they usually need to be proactive anyway. Sales reps, on the other hand, generally react to the customers, so they may need to be proactive too.

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