I believe that the public is more forgiving of consumer misconduct than business misconduct. It’s because we live in a society which is constantly bombarded with the message that consumerism is bad. We are bombarded with the message that ‘it’s all about the money’ and ‘we’re all a part of the system’. We are bombarded with this idea and we are supposed to like it.
This is a question worth asking, but is one that you’ll more likely hear from someone whose business it is to go to court to sue for more compensation than from someone who is just doing it in the name of business.
While we’re on the topic of ethics, there was a recent survey of people who are responsible for their own actions, and the public’s response to that. The results are a bit surprising, to say the least. For example, while more than half of people polled admitted that they felt bad when they had to pay for stuff, the other half of people said they felt bad and that, well… it’s all their fault.
I’m going to get a bit philosophical here. As a consumer, I am a part of that public eye. If you’re ever caught cheating on your taxes, there’s a whole group of people out there who will be able to help you get your money back or try to figure out whether you’ve illegally used your credit card.
Businesses are supposed to be self-regulating, but that doesn’t mean that we only have to watch our sales taxes, and we don’t have to regulate how much the government spends on our health insurance.
I think this is simply because many of the business executives are still in their early 20’s. They have the opportunity to ‘grow up’ and learn from their mistakes, as the general public, we are more forgiving of consumer misdeeds.
We’re always learning more about how people behave and we can always improve but we also can’t pretend everything’s perfect. People have a right to know what their product or service is really worth and how it can be improved. The fact is that consumers don’t always behave like adults but they do need to know the value of their products and services.
We’ve all been there. You start a meal and you thought, “I’m not going to eat that.” But then you see yourself eating that. You start a text message and you start writing a story. You’re not sure why, but you respond to it. You don’t think about it all the time, and now you’re just going to have to put that away.
We’ve all been there. You start a meal and you thought, “I’m not going to eat that.” But then you see yourself eating that. You start a text message and you start writing a story. You’re not sure why, but you respond to it. You don’t think about it all the time, and now you’re just going to have to put that away.This is exactly how businesses operate. You start a product and you think youve done your job, that youve sold yourself and can go back to the office. But then you look into it and realize youve been lying to yourself about the product and you cant go back to the office.